Ara

Our third-party provider, Veriff, generally completes verification within five minutes of submitting your documents. In most cases, decisions are made almost instantly.Please note: If you do not co...

Your KYC (Know Your Customer) verification may be rejected if the documents you submitted did not meet our verification requirements. Common reasons include: Blurry or low-quality images – Document...

To complete your Proof of Address (POA) verification, you must submit one valid document that clearly shows your full name, residential address, date, and company logo/issuer details.Accepted POA d...

To complete your Proof of Identity (POI) verification, you must submit one form of valid government-issued photo ID, along with:Front and back copies of the IDA selfie holding the same ID for verif...

For standard KYC (Know Your Customer) verification, your SSN is not required. You will typically only need to provide:A valid government-issued photo ID (e.g., driver’s license, passport)Proof of A...

At this time, account names cannot be updated directly by users. To request a name update, please: Provide your full name exactly as it should appear. Upload a valid government-issued ID through th...

No. Each player is permitted to maintain only one (1) Sheesh Casino account. This includes both active and inactive accounts. Creating or attempting to create multiple accounts is strictly prohibit...

If your SSN verification is failing, it may be due to mismatched information or a system validation issue. Below are the most common scenarios we’ve seen and how to resolve them.Scenario 1: Name mi...

 Yes. On desktop, click the full-screen button. On mobile, rotate your phone to landscape mode. If you don’t see these options, please share a screenshot so we can assist further.

Yes. All games are powered by certified random number generators to ensure fairness. Results are final and not adjustable. If you believe you encountered a bug, please provide details (game name, t...