FAQs

Purchase

• Aeropay Unsupported Banks
• How do I update my payment method?
• My account is blocked after a purchase, what should I do?
• Can I make multiple purchases or redemptions per day?
• Why was my Sweeps Coins (SC) redemption rejected or canceled?
• Can I cancel or change my purchase after submitting it?

See all 9 articles

Eligibility

• Can I use a VPN to access Sheesh Casino?
• What are the age requirements to play?
• Can I play from outside the U.S.?
• Why am I restricted from playing in my location?
• What is the list of restricted states?

🎉 Getting Started

• My bank statement for address verification keeps getting denied. What should I do?
• How long does KYC verification take?
• Why was my KYC verification rejected?
• How can I update my full name on my account?
• Why is my SSN verification failing?
• What is Sign-Up Bonus and How Do I Receive It?

See all 13 articles

💰 Using Sheesh Casino

• Do you do VIP transfer?
• What do I do if I forgot my password?
• How long does it take to process a redemption?
• How do I verify my identity to redeem prizes?
• What are Gold Coins and Sweeps Coins?
• How do I purchase Gold Coins?

See all 9 articles