
Ara
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Recent activity by Ara-
Why am I restricted from playing in my location?
Certain U.S. states and all non-U.S. jurisdictions are excluded due to local laws and sweepstakes regulations. If geolocation services detect that you are logging in from a restricted area, your ac...
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What is the list of restricted states?
Sheesh Casino is open to customers across the United States, except the following restricted states:Restricted States: Connecticut, Delaware, Idaho, Louisiana, Michigan, Montana, Nevada, New York, ...
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Can I complete KYC if I live outside the U.S.?
No. KYC verification is only available for customers who reside in eligible U.S. states.Sheesh Casino services are not available in: Excluded U.S. States: Connecticut, Delaware, Idaho, Louisiana, M...
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How can I check the status of my verification?
Once you submit your documents, the status of your KYC verification will be displayed in the Verification Portal on your account. If your verification is approved, you will see a confirmation and c...
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What happens if my KYC expires or times out?
If your KYC session is not completed within five minutes, it will automatically expire and you’ll need to restart the process. This can happen if you close the page, refresh your browser, or leave ...
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How long does KYC verification take?
Our third-party provider, Veriff, generally completes verification within five minutes of submitting your documents. In most cases, decisions are made almost instantly.Please note: If you do not co...
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Why was my KYC verification rejected?
Your KYC (Know Your Customer) verification may be rejected if the documents you submitted did not meet our verification requirements. Common reasons include: Blurry or low-quality images – Document...
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What documents are accepted as Proof of Address (POA)?
To complete your Proof of Address (POA) verification, you must submit one valid document that clearly shows your full name, residential address, date, and company logo/issuer details.Accepted POA d...
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What documents are accepted as Proof of Identity (POI)
To complete your Proof of Identity (POI) verification, you must submit one form of valid government-issued photo ID, along with:Front and back copies of the IDA selfie holding the same ID for verif...
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Does KYC verification require my SSN?
For standard KYC (Know Your Customer) verification, your SSN is not required. You will typically only need to provide:A valid government-issued photo ID (e.g., driver’s license, passport)Proof of A...